Season Ticket Renewal Thread (Read first post)

Beni

Well-Known Member
Joined
Mar 3, 2004
Messages
4,547
Final thing, are you definitely on the waiting list? Not all memberships include that
Was a bronze member when it was called that, now a 1+ member and just added my daughter as a junior member
 

davidmatzdorf

Front Page Gadfly
Joined
Jun 7, 2004
Messages
14,513
Since the Jol years
Think you got unlucky or maybe missed an email. I joined at the tail-end of AVB (when I started earning a lot more) and got my ticket for the start of the 2018 season
I think @Spurs1961 is right. I can't understand how you missed out. Like you, my partner and I took up what they called "Bronze membership" in about 2005 - the Jol period - specifically because it included a spot on the ST waiting list. It came through (for both of us) much more quickly than I expected: we got our STs for the 2010/11 season, just in time to watch CL football.

What I can't understand is why you didn't/couldn't get one when we moved to Wembley. All my 3-4 mates who used to use my ticket when I couldn't attend a match dropped out when we left WHL, because every one of them got an ST at Wembley.
 

PJArchibald

Member
Joined
Jun 18, 2020
Messages
14
so i logged in finnaly got through and got this

We're Sorry!

One or more of the accounts you are attempting to secure tickets for are not eligible to buy for this fixture at this time. Please check all account details are correct and have sufficient loyalty points to purchase in the current sales phase


what does this mean
 

southlondonyiddo

My eyes have seen some of the glory..
Joined
Nov 8, 2004
Messages
9,079
I think @Spurs1961 is right. I can't understand how you missed out. Like you, my partner and I took up what they called "Bronze membership" in about 2005 - the Jol period - specifically because it included a spot on the ST waiting list. It came through (for both of us) much more quickly than I expected: we got our STs for the 2010/11 season, just in time to watch CL football.

What I can't understand is why you didn't/couldn't get one when we moved to Wembley. All my 3-4 mates who used to use my ticket when I couldn't attend a match dropped out when we left WHL, because every one of them got an ST at Wembley.
Bloody glory hunters!
 

Doctor Dinkey

Miserable pragmatist
Joined
Jul 6, 2013
Messages
2,265
so i logged in finnaly got through and got this

We're Sorry!

One or more of the accounts you are attempting to secure tickets for are not eligible to buy for this fixture at this time. Please check all account details are correct and have sufficient loyalty points to purchase in the current sales phase


what does this mean
Yeah I got this as well. Dunno what it means.
There doesn't appear to be any link to a place where I can renew, only information pages about Season Tickets. So I assume I'm not allowed to yet and have to wait for an email or something?
 

spursfast

Well-Known Member
Joined
Jan 23, 2017
Messages
813
Pretty sure it tells you you can now renew! When I log in now there is no option to do it so email must let you know your able to go ahead
i got the email, but when it was my turn there was nothing on the website allowing me to do anything
 

JME-9

Active Member
Joined
Jul 5, 2015
Messages
102
Was the same for me earlier! Have to say it’s all very poorly set up and communicated to us. That’s standard spurs though so not surprised 🙄
 

Spurs1961

Dave
Joined
Jan 22, 2004
Messages
358
Yeah I got this as well. Dunno what it means.
There doesn't appear to be any link to a place where I can renew, only information pages about Season Tickets. So I assume I'm not allowed to yet and have to wait for an email or something?
I spoke to the club and they've apologised and said that the season ticket renewal process is not currently open after all. That's why we're seeing the error message.

@davidmatzdorf you're probably aware of this already but there's an option to defer the ticket until next season, should you wish to.
 

HedgieSpur

Well-Known Member
Joined
Jan 21, 2020
Messages
291
so i logged in finnaly got through and got this

We're Sorry!

One or more of the accounts you are attempting to secure tickets for are not eligible to buy for this fixture at this time. Please check all account details are correct and have sufficient loyalty points to purchase in the current sales phase


what does this mean
Ive got this as well...means we logged in before our turn.
 

davidmatzdorf

Front Page Gadfly
Joined
Jun 7, 2004
Messages
14,513
@davidmatzdorf you're probably aware of this already but there's an option to defer the ticket until next season, should you wish to.
Thanks. I am awaiting a reply to an email I wrote to the club's "access" email address last Thursday (I posted about it further up the thread). The option is restricted to "supporters unable to renew their Season Ticket due to COVID-19 related medical circumstances", which is a thoroughly ambiguous and unclear category.

If they can answer my questions and clarify that it would also apply to my wife, who is shielding because of me, then that's probably what we'll do.
 

spursfan77

Well-Known Member
Joined
Aug 13, 2005
Messages
27,714
The games I’ve gone to get tickets, the same seats particularly in the 1882 area are available pretty much most games, aswell as other areas.

My post may not be a big deal to you or most, as season ticket holders, as I’m just venting on a personal level due to frustration on what I read and hear is happening.
Im a season ticket holder but I agree with the sentiment of your posts.
 
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