Question about tickets (FA Cup)

[arail11]

Finally done. X6 row 11 block 131

 

[spursgirls]

This is a joke!!! I been on hold on the phone for an hour now, been logged into the website, assigned 7 tickets entered credit card details in hit continue to pay and nothing!!!! Now I'm back on the bar queueing!!!!!!!
Have I paid and got tickets or not?!!
Why can spurs never get this right?!

Check your emails. If you don't have a confirmation one, you probably haven't got them. :-(

 

[parklane-no1]

This happened to me last time, I then checked my booking history to find that the purchase had been done.....

Did you get an email confirmation? As I haven't received one as yet.

I'm still on hold to the box office so can confirm that way - problem with website is I can't even get into my booking history as that is same area as buying tickets!!
Stupid system!

 

[sunnydelight786]

Did you get an email confirmation? As I haven't received one as yet.

I'm still on hold to the box office so can confirm that way - problem with website is I can't even get into my booking history as that is same area as buying tickets!!
Stupid system!

Email did'nt come until later on that day. I have not even recieved one today but got confirmation code and printed the purchase/invoice page off....

Check your booking history if you can..... If not stay in the que and try to purchase again, if it does'nt allow you to it maybe because your original purchase went through.....

 

[Winchy85]

I received both my confirmations within a minute of buying them today.

 

[Glenn_Purvey]

simple for me it took 1 hour all done!!

:clap:

 

[BringBack_leGin]

I've been on hold for the past 1.5 hours on both my mobile and landline :-( Still waiting, going mad from the music.

 

[ginol@14]

Thank you for visiting the Tottenham Hotspur Ticketing Site.
This site is currently unavailable due to essential maintenance and is expected to be down for several hours. Please accept our apologies for any inconvenience while this work is carried out.

can you bloody believe it , what a pile of shite our ticketing system is

 

[parklane-no1]

Just spoken to ticket office option 2 who checked my history - no tickets and he said he couldn't do anything and to call there other line!!! Still on hold to them - lets hope there's tickets where we want them when I finally get through!!!

 

[Krafty]

Just spoken to ticket office option 2 who checked my history - no tickets and he said he couldn't do anything and to call there other line!!! Still on hold to them - lets hope there's tickets where we want them when I finally get through!!!

I think I might be in the same boat as you - assigned tickets, entered in details, went through the secure payment/checking info bit, then got the error message. Now every time I try to check the website I get caught in a 'please wait' and then 'error press continue to return to ticket hub' cycle.


Just cleared my cache and checked, three tickets section 134, row 42, seats 25-27, behind the goal. Nice.

 

[ryantegan]

are you all not gonna get tickets anyway?

Its certain

 

[parklane-no1]

are you all not gonna get tickets anyway?

Its certain

That's true, but I'm buying for 7 of us and we want to sit together and in a similar place as at WHL.

 

[ginol@14]

im seriously pissed off now , entered all my credit card details then instead of going through to confirm its taken me back to the red bar , im seriously thinking of not going now , spurs need to sort out this pathetic ticketing system that seems to fail every year

 

[ohwhenthespurs]

im seriously pissed off now , entered all my credit card details then instead of going through to confirm its taken me back to the red bar , im seriously thinking of not going now , spurs need to sort out this pathetic ticketing system that seems to fail every year

I think you're absolutely right. You should take a stand and not apply for a ticket. Anyone else with more loyalty points than me who'd also like to take a similar stance, I will salute you and give you my full backing. :razz:

 

[MattyP]

im seriously pissed off now , entered all my credit card details then instead of going through to confirm its taken me back to the red bar , im seriously thinking of not going now , spurs need to sort out this pathetic ticketing system that seems to fail every year

I've had exactly the same thing happen to me.

 

[ginol@14]

lol

 

[Dov67]

im seriously pissed off now , entered all my credit card details then instead of going through to confirm its taken me back to the red bar , im seriously thinking of not going now , spurs need to sort out this pathetic ticketing system that seems to fail every year

exactly the same thing happened to me. I'm back to the red bar again. Also hanging on the phone, and they dont tell you where you are in the queue, so i could be hanging on for 10 mins or 6 hours!

 

[ginol@14]

yeah im on the phone too , what number are you dialing ?

 

[parklane-no1]

Has anyone actually got through on the phone - I've been on hold now - 2 hours and 3 minutes!!!

 

[ginol@14]

i might as well hang up if you have been waiting that long
this really takes the piss