fridgemagnet
Well-Known Member
- Jan 18, 2009
- 2,433
- 2,878
I'd been hoping this would happen. So long as it doesn't get vandalised to feck!
New Stadium Details And Discussions
- Thread starter fozzi44
- Start date
I'd been hoping this would happen. So long as it doesn't get vandalised to feck!
For all the stick levy gets he really has left an unbelievable legacy with this stadium. Yesterday was right up there with any experience I’ve had as a Spurs fan. Ultimately supporting a football club is all about memories and yesterday will forever be etched on mine. Of course we all want that day out to win a trophy, but to experience this stadium like that really is a wonderful gift.
littlewilly
Well-Known Member
- May 28, 2013
- 1,682
- 5,244
Could or couldn’t?
I wonder if this is the new football pitches the news article about Levy mentioned - to scout local youth?
If FFP is tightened up then definitely. Once stadium is fully in flow and if we get back in CL we could be close to 2nd biggest revenue behind United.
rob1984
Member
- May 6, 2009
- 49
- 80
Excellent article on The Athletic with a lot more in it about the Grind pitches ...
Spurs the sustainability champions: How the Lilywhites turned green
Donna-Maria Cullen, the executive director of Tottenham Hotspur, discusses the environmental revolution at the north London club
theathletic.com
muppetman
Well-Known Member
- Jul 29, 2011
- 9,117
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Stadium is absolutely amazing but whoever is in charge of food and drinks wants shooting.
It's not quite as YTS shambolic as the old ground but not far off. How the beer pumps can still be struggling is beyond me. They ran out of Neck Oil before the game, some of the pumps weren't functioning and my last drink at the massive bar in South Lower after the game, was a can of Heineken poured by hand into a plastic beaker - mental when everything else is so well done.
Levy obsessing about every detail, yet still allowing this to be sub standard (and inefficient) is a real surprise.
It's not quite as YTS shambolic as the old ground but not far off. How the beer pumps can still be struggling is beyond me. They ran out of Neck Oil before the game, some of the pumps weren't functioning and my last drink at the massive bar in South Lower after the game, was a can of Heineken poured by hand into a plastic beaker - mental when everything else is so well done.
Levy obsessing about every detail, yet still allowing this to be sub standard (and inefficient) is a real surprise.
SandroClegane
Well-Known Member
- Jun 27, 2012
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The stadium literally wasn't in operation for almost a year and a half. There are going to be a few issues as they get back to normal.
spursfan77
Well-Known Member
- Aug 13, 2005
- 46,689
- 104,969
We will overtake them on match day income for sure.
muppetman
Well-Known Member
- Jul 29, 2011
- 9,117
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The flip side of this whole situation is that they've had forever to prepare and get this stuff right. Also, the food and drink delivery side of the operation was poor at WHL, it was poor at NWHL before the pandemic struck and it was poor yesterday. (It was also pretty poor at Wembley so perhaps it's just something that's really difficult to get right.)
Hopefully, someone in the organisation is aware and is working to improve it, as it's not a million miles away - the food and drink is good, its not too expensive (considering!) - they just need to improve the delivery aspect substantially so they can sell even more and get more cash into the transfer coffers.
rob1984
Member
- May 6, 2009
- 49
- 80
Already way ahead on that (WHL wasn't far off the Etihad in that regard either)
Last Deloitte report...
City matchday : £41.7m
Our matchday: £94.5m
We were ahead of of Man Utd as well (£86.7m).
Of course, this all came from the interrupted 2019/20 season. Next year's report on the season just gone will be even more unreliable. But it gives an idea...
SandroClegane
Well-Known Member
- Jun 27, 2012
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They didn't have forever to prepare. Most companies had to hire an entire new team of match-day staff to work concessions. Those people usually are just doing the job to make some extra money on a weekend. Concessions is a thankless job and those people have to work incredibly hard for 4 hours. It's not easy to improve.
TBH, the world would be a better place if everyone had to work 6 months in the service industry.
Can you send an email to Donna Cullen and cc Daniel Levy? He reads all emails addressed to him, apparently.
Apparatus
muppetman
Well-Known Member
- Jul 29, 2011
- 9,117
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I've done my time in shitty jobs, including hospitality!
I wasn't having a pop at the staff who are at the sharp end, it must have been a tough day for very little money explaining to pissed football fans that the pumps are broken or the beer had run out.
Whoever Spurs farm this task out to (or if it is in house - that person) needs to have a look at this. If any other part of the stadium was as temperamental (the turnstiles or toilets for example) then it wouldn't be acceptable.
Anyway, this is just a minor gripe that stands out to me as the rest of the match day experience is really well done. Stewarding was good, getting in and out was fine, my seat (well stand) and view is excellent so it just strikes me as a little odd that this part doesn't match up and hasn't for as long as I've been going.
davidmatzdorf
Front Page Gadfly
- Jun 7, 2004
- 18,106
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I don't think the beer service and the bars are directly managed by the club. Someone else may know better, but I would expect that either Beavertown or some other concessionaire is responsible for keeping the drink flowing - not Levy, who is arguably responsible for adopting ambitious new technologies like bottom-filling glasses, but probably not for maintaining them.
SirHarryHotspur
Well-Known Member
- Aug 9, 2017
- 5,197
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If enough fans complete a post event feedback form there is a section on food/drink something might get done.
Report-It Post Event Feedback
SushiMane
Well-Known Member
- Aug 29, 2017
- 210
- 1,085
I think you would find that the mass majority of stadiums have had issues like this returning from the pandemic in the live event industry.
Saoirse
Well-Known Member
- Aug 20, 2013
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But it's not like we were getting it right pre-Covid. Drinks took an age to pour, there weren't enough pumps with staff stuck standing around waiting to use one, and a lack of beer-only queues meant getting stuck behind food orders which could be taken into the second half whereas the beer needs to be served quickly since it can only be drunk during the break. Not to mention drinks, Neck Oil in particular, regularly running out or needing to be changed.
