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Ticket Queue Tips

Duffman

Well-Known Member
Aug 5, 2008
788
951
The way I did mine in the end for Palace was to let the system select two seats for me rather than choosing the seats myself, they may not be best available but it worked for me at the time
 

si_yidarmy

£NIC OUT
Apr 17, 2005
4,717
931
Question - another for the palace game became available a minute ago - when you hover over the seat it says available via ticket exchange with a cost of £45.50 (this was the cost in that area) then i go to the ticket exchange tab separately and it says £324? What is going on with this system!

1554235367285.png
 

si_yidarmy

£NIC OUT
Apr 17, 2005
4,717
931
The way I did mine in the end for Palace was to let the system select two seats for me rather than choosing the seats myself, they may not be best available but it worked for me at the time
I would rather sit in the ground anywhere than not at all!
 

Tottenhamboy85

Well-Known Member
Aug 16, 2018
2,511
7,927
How long does it take to show up in a members account they have a ticket?

I assigned one to my mate and I received the confirmation email but it’s not showing in his account that I’ve assigned it to him or showing on the app.

Tbh if I hadn’t told him he wouldn’t have any clue he’s got one
 

si_yidarmy

£NIC OUT
Apr 17, 2005
4,717
931
How long does it take to show up in a members account they have a ticket?

I assigned one to my mate and I received the confirmation email but it’s not showing in his account that I’ve assigned it to him or showing on the app.

Tbh if I hadn’t told him he wouldn’t have any clue he’s got one

In your member account history it should show you your purchase (even if it was also one you got for someone else)
 

waresy

Well-Known Member
Mar 22, 2004
2,462
1,605
Question - another for the palace game became available a minute ago - when you hover over the seat it says available via ticket exchange with a cost of £45.50 (this was the cost in that area) then i go to the ticket exchange tab separately and it says £324? What is going on with this system!

View attachment 47600

I keep seeing that, ranging from £80 to £324 for a seat, along with the find seats for me showing potential seats. Not sure whether Ticket Exchange is having teething challenges or there are actual seats coming up.
 

Kspur

Well-Known Member
Jul 13, 2014
498
739
Question - another for the palace game became available a minute ago - when you hover over the seat it says available via ticket exchange with a cost of £45.50 (this was the cost in that area) then i go to the ticket exchange tab separately and it says £324? What is going on with this system!

View attachment 47600

It said £225 when I got mine. It cost £4.50?
 

0-Tibsy-0

Well-Known Member
Aug 13, 2012
11,418
44,366
Bought tickets for the Harry Potter play yesterday.

System was so easy and transparent.

Head to the right link between a pre-determined time so that you can access a waiting room for the queue for tickets. At the end of this time they very openly say that they randomly select from this waiting room and enter you in the queue. When this has loaded it gives you a loading bar with your live (numerical) position in the queue that updates as people make their transactions or leave from in front of you.

Yes, there would certainly still be disappointments - but it would take away some of the huge frustrations in regards the circle of death or having no clue in regards what was going on.

All in all, just a more straightforward and pleasant experience and is an easy indicator of improvements that can be made to our system.
 

si_yidarmy

£NIC OUT
Apr 17, 2005
4,717
931
Debating to just choose the ' select seats for me' option - i can imagine it being mental people trying to pick park lane
 

Blake Griffin

Well-Known Member
Oct 3, 2011
14,167
38,484
think i got in too early as i'm past the circle and at the sign in page, will probably just get kicked to the back of the queue if i try logging in now so guess i'll wait until 10 and try then.
 

jolegend

Well-Known Member
Jul 8, 2005
3,888
3,076
So I’ve been i the queue 20 minutes and the circle hasn’t moved at all!? What’s that all about!?
 
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