Season Ticket Renewal Thread (Read first post)

[SirHarryHotspur]

Digital pass in my google wallet updated overnight, game details now showing which they weren't yesterday, roll on Saturday.

 

[thecockycockerel]

Digital pass in my google wallet updated overnight, game details now showing which they weren't yesterday, roll on Saturday.

Hi,

First time going to the new stadium (finally got a season ticket!), is this what it's supposed to look like?

 

[SirHarryHotspur]

Hi,

First time going to the new stadium (finally got a season ticket!), is this what it's supposed to look like?

View attachment 115195

Yes that's it , if you tap on show code it should bring up a QR code which you scan at the turnstile, if you tap on details it should show the next match your pass is valid for , it takes a few days after each match for that to update for the next one.
What it doesn't show is your block and seat/row number so unless your memory is excellent might be an idea to jot that down somewhere or print out your confirmation email of ST purchase and take it with you to match.
Word of warning if you tap on 3 dots top right it should show remove , do not remove .

 

[thecockycockerel]

Yes that's it , if you tap on show code it should bring up a QR code which you scan at the turnstile, if you tap on details it should show the next match your pass is valid for , it takes a few days after each match for that to update for the next one.
What it doesn't show is your block and seat/row number so unless your memory is excellent might be an idea to jot that down somewhere or print out your confirmation email of ST purchase and take it with you to match.
Word of warning if you tap on 3 dots top right it should show remove , do not remove .

Thanks for this. Really appreciate the advice. Exactly what I was hoping to hear! Next job is figuring out the best way to get to the stadium from Euston.....il be travelling from Scotland to games....a trek but I'm sure it will be worth it!

 

[SirHarryHotspur]

Thanks for this. Really appreciate the advice. Exactly what I was hoping to hear! Next job is figuring out the best way to get to the stadium from Euston.....il be travelling from Scotland to games....a trek but I'm sure it will be worth it!

Get Victoria Line underground northbound from Euston to Seven Sisters then you can walk the one mile plus walk up the High Rd or at Seven Sisters follow signs for trains to White Hart Lane which is called the the Overground formerly British Rail to save the walk but those trains are usually very crowded.
As I said before probably safe to take a copy of email with all ST details just in case phone packs up or losing etc , must have happened to someone .

 

[thecockycockerel]

Get Victoria Line underground northbound from Euston to Seven Sisters then you can walk the one mile plus walk up the High Rd or at Seven Sisters follow signs for trains to White Hart Lane which is called the the Overground formerly British Rail to save the walk but those trains are usually very crowded.
As I said before probably safe to take a copy of email with all ST details just in case phone packs up or losing etc , must have happened to someone .

Brilliant thanks once again for the detailed info......superb and exactly what I needed ?

 

[SirHarryHotspur]

Wonder how much this will be enforced, in email from club yesterday..

"Away Match Tickets

The misuse of away match tickets is a regular source of frustration for supporters who do not qualify for them but observe them being passed on or sold via social media and other avenues. As a result these genuine supporters who may otherwise qualify for a ticket are denied the opportunity to support the team away from home.
Supporters found to have passed on or sold a ticket for face value or below will receive a written warning and a 50% reduction of Ticketing Points. Supporters found to have sold a ticket for above face value will receive an indefinite ban and loss of all Ticketing Points.
To tackle this misuse, the Club reserves the right to randomly select supporters to collect their away match tickets from the host venue on the day of a match. In such situations the host venue will be instructed to only release individual tickets to the named ticket holder as advised by Tottenham Hotspur."

 

[SSC]

Wonder how much this will be enforced...

Get Victoria Line underground northbound from Euston to Seven Sisters then you can walk the one mile plus walk up the High Rd or at Seven Sisters follow signs for trains to White Hart Lane which is called the the Overground formerly British Rail to save the walk but those trains are usually very crowded.
As I said before probably safe to take a copy of email with all ST details just in case phone packs up or losing etc , must have happened to someone .

Getting the overground is really not great these days from Seven Sisters as infuriatinly they make you leave the tube station and walk around to the back entrance (rather than letting you through the station as was always the way). If you want the train to white hart lane, better getting it from Liverpool Street.

Alternative from Seven Sisters is to jump on a bus outside the station, pretty much everything that ends in a 9 will get you there but if in doubt, just jump on a bus which loads of Spurs fans are getting on! Walk from SS to the ground takes 20-30 mins depending on your speed.

Wonder how much this will be enforced...

"Away Match Tickets

The misuse of away match tickets is a regular source of frustration for supporters who do not qualify for them but observe them being passed on or sold via social media and other avenues. As a result these genuine supporters who may otherwise qualify for a ticket are denied the opportunity to support the team away from home.
Supporters found to have passed on or sold a ticket for face value or below will receive a written warning and a 50% reduction of Ticketing Points. Supporters found to have sold a ticket for above face value will receive an indefinite ban and loss of all Ticketing Points.
To tackle this misuse, the Club reserves the right to randomly select supporters to collect their away match tickets from the host venue on the day of a match. In such situations the host venue will be instructed to only release individual tickets to the named ticket holder as advised by Tottenham Hotspur."

"Away Match Tickets

The misuse of away match tickets is a regular source of frustration for supporters who do not qualify for them but observe them being passed on or sold via social media and other avenues. As a result these genuine supporters who may otherwise qualify for a ticket are denied the opportunity to support the team away from home.
Supporters found to have passed on or sold a ticket for face value or below will receive a written warning and a 50% reduction of Ticketing Points. Supporters found to have sold a ticket for above face value will receive an indefinite ban and loss of all Ticketing Points.
To tackle this misuse, the Club reserves the right to randomly select supporters to collect their away match tickets from the host venue on the day of a match. In such situations the host venue will be instructed to only release individual tickets to the named ticket holder as advised by Tottenham Hotspur."

They've said this for years but in reality its near impossible to stop. Annoying for someone like me who has had c. 250/260 ST loyalty points for years, had enough for Madrid but havent been successful for a league match since, despite applying for 90% of away matches in that time. There is no digital tracking once people apply and succeed as you get posted a paper ticket, once thats happened it is easy enough to sell to mates/strangers for cash.

 

[SirHarryHotspur]

Getting the overground is really not great these days from Seven Sisters as infuriatinly they make you leave the tube station and walk around to the back entrance (rather than letting you through the station as was always the way). If you want the train to white hart lane, better getting it from Liverpool Street.

Agree about Seven Sisters and making you go round the back is daft , on the rare occasion I have used SS interchange didn't seem to be any problem with the old way of doing it. Person I was advising is coming from Scotland into Euston so Liv St not really an option and expect they would enjoy a lovely walk up the High Rd .
I don't apply for away tickets but I am sure they could do something about how they are allocated as it seems to be bit of a closed shop. Don't see why they can't ration tickets e.g. after you have made 5 successful applications you can't make anymore something like that and then the next load of loyalty point holders would get a chance.

 

[Saoirse]

Agree about Seven Sisters and making you go round the back is daft , on the rare occasion I have used SS interchange didn't seem to be any problem with the old way of doing it. Person I was advising is coming from Scotland into Euston so Liv St not really an option and expect they would enjoy a lovely walk up the High Rd .
I don't apply for away tickets but I am sure they could do something about how they are allocated as it seems to be bit of a closed shop. Don't see why they can't ration tickets e.g. after you have made 5 successful applications you can't make anymore something like that and then the next load of loyalty point holders would get a chance.

The ticketing point issue is overrated in my opinion. I only got my ST when we moved to Wembley, and I've got around 340 points now, enough for most away games. I could have had more too - I missed some of the Wembley games including a couple of cup matches (league games awarded 1 point for each attended too while we were there), and never do European aways. It's not a closed shop, but you do need to sign up to the cup scheme to attend all home cup games and then start with some of the less attractive aways. It does take a few years after getting a ST, but considering there's 50,000 ST/Premium holders going for 3,000 away tickets that doesn't seem overly silly. I think it's right that the people who always turn up for Middlesbrough, Morecambe and Mura are first in line to be honest.

 

[Joshua shepherd]

The ticketing point issue is overrated in my opinion. I only got my ST when we moved to Wembley, and I've got around 340 points now, enough for most away games. I could have had more too - I missed some of the Wembley games including a couple of cup matches (league games awarded 1 point for each attended too while we were there), and never do European aways. It's not a closed shop, but you do need to sign up to the cup scheme to attend all home cup games and then start with some of the less attractive aways. It does take a few years after getting a ST, but considering there's 50,000 ST/Premium holders going for 3,000 away tickets that doesn't seem overly silly. I think it's right that the people who always turn up for Middlesbrough, Morecambe and Mura are first in line to be honest.

The problem is the people who buy away game tickets because they can and sell them on. This keeps them at a level above. The move to a 5 year rolling system was fair but I think that having consequences for selling tickets you had no intention of going to just to keep your points at 400+ is a good idea.

 

[SirHarryHotspur]

The ticketing point issue is overrated in my opinion. I only got my ST when we moved to Wembley, and I've got around 340 points now, enough for most away games. I could have had more too - I missed some of the Wembley games including a couple of cup matches (league games awarded 1 point for each attended too while we were there), and never do European aways. It's not a closed shop, but you do need to sign up to the cup scheme to attend all home cup games and then start with some of the less attractive aways. It does take a few years after getting a ST, but considering there's 50,000 ST/Premium holders going for 3,000 away tickets that doesn't seem overly silly. I think it's right that the people who always turn up for Middlesbrough, Morecambe and Mura are first in line to be honest.

True but someone with high loyalty points are re-selling or passing tickets on, I know someone who has less than 200 points have from somewhere acquired a Chelsea away ticket.
Anyway I don't do away games why would I want to give Arsenal/Chelsea/WHU £30.

 

[Joshua shepherd]

True but someone with high loyalty points are re-selling or passing tickets on, I know someone who has less than 200 points have from somewhere acquired a Chelsea away ticket.
Anyway I don't do away games why would I want to give Arsenal/Chelsea/WHU £30.

The interesting thing is that before the £30 cap it was actually quite easy to get away tickets.

 

[southlondonyiddo]

The ticketing point issue is overrated in my opinion. I only got my ST when we moved to Wembley, and I've got around 340 points now, enough for most away games. I could have had more too - I missed some of the Wembley games including a couple of cup matches (league games awarded 1 point for each attended too while we were there), and never do European aways. It's not a closed shop, but you do need to sign up to the cup scheme to attend all home cup games and then start with some of the less attractive aways. It does take a few years after getting a ST, but considering there's 50,000 ST/Premium holders going for 3,000 away tickets that doesn't seem overly silly. I think it's right that the people who always turn up for Middlesbrough, Morecambe and Mura are first in line to be honest.

The point is a huge % of the supporters going to Boro/Morecombe & Mura are not Mr Smith but are Infact Mr Brown!

 

[southlondonyiddo]

The interesting thing is that before the £30 cap it was actually quite easy to get away tickets.

That’s because when it got to £60+ for an away ticket most people thought bollox to that - so didn’t apply. Also the points fiasco wasn’t as nuts as it is now!

 

[southlondonyiddo]

Still can’t download my Southampton tickets! When should I start getting worried, Saturday morning?

 

[Joshua shepherd]

That’s because when it got to £60+ for an away ticket most people thought bollox to that - so didn’t apply. Also the points fiasco wasn’t as nuts as it is now!

Exactly, at £30 if you can’t find a buyer it’s an easy write off, at £60 it’s quite a hit. The point I was making is that if they got rid of the cap it would probably solve the problem.

 

[Saoirse]

The problem is the people who buy away game tickets because they can and sell them on. This keeps them at a level above. The move to a 5 year rolling system was fair but I think that having consequences for selling tickets you had no intention of going to just to keep your points at 400+ is a good idea.

True but someone with high loyalty points are re-selling or passing tickets on, I know someone who has less than 200 points have from somewhere acquired a Chelsea away ticket.
Anyway I don't do away games why would I want to give Arsenal/Chelsea/WHU £30.

100% in favour of doing everything they can to stop people passing on tickets. Just not in favour of changing the system to some kind of ballot or restricting how many aways people can do.

 

[SirHarryHotspur]

Still can’t download my Southampton tickets! When should I start getting worried, Saturday morning?

According to previous ticket office emails if not updated 72 hours before match then cry for help, so that is 3pm this afternoon.

 

[FibreOpticJesus]

The ticketing point issue is overrated in my opinion. I only got my ST when we moved to Wembley, and I've got around 340 points now, enough for most away games. I could have had more too - I missed some of the Wembley games including a couple of cup matches (league games awarded 1 point for each attended too while we were there), and never do European aways. It's not a closed shop, but you do need to sign up to the cup scheme to attend all home cup games and then start with some of the less attractive aways. It does take a few years after getting a ST, but considering there's 50,000 ST/Premium holders going for 3,000 away tickets that doesn't seem overly silly. I think it's right that the people who always turn up for Middlesbrough, Morecambe and Mura are first in line to be honest.

I just went online and I could not find my points. Can you or anybody else tell me where to look?