- Mar 22, 2015
- 327
- 519
It definitely won't be deducted. They're saying it'll be automatically refunded back to the lead booker. Any additional people added to the booking will need to phone to to obtain their refund.
Really poor service there. I thought the 1/19th refund to be used as credit would make the 1 off trip to hell good, but it's working out terribly.
I am the lead booker & have not received the automatic refund.
Not at all surprised, looks like another phone call & waiting ages on hold again.
Maybe they're hanging on to our money so that Levy can spend the extra few quid on a mega signing, or just signing anyone!