Ticket Queue Tips

tommo84

Proud to be loud
Joined
Aug 15, 2005
Messages
3,474
Lots of tickets still available for Huddersfield
Should be on general sale, only available to members from what I can see
Yeah its still restricted to members it seems. It is lots in total but almost entirely its single seats dotted around each block. So probably a few hundred seats in total but almost no groups of tickets next to each other which is probably why they're not selling quickly.
 

Tottenhamboy85

Well-Known Member
Joined
Aug 16, 2018
Messages
959
Yeah its still restricted to members it seems. It is lots in total but almost entirely its single seats dotted around each block. So probably a few hundred seats in total but almost no groups of tickets next to each other which is probably why they're not selling quickly.
There’s definitely a few options to get 3/4s together around the ground
 

OpenHeartZoo

Active Member
Joined
Oct 18, 2004
Messages
914
Will go on your card the day before the game and you should get an email confirming that when it happens.
Any idea what to do if you haven’t received your card yet? Only became a member recently now I live a lot closer but haven’t got the pack through in the post yet. Do I need to phone the club?
 

Dinghy

Well-Known Member
Joined
Jun 22, 2005
Messages
5,381
Any idea what to do if you haven’t received your card yet? Only became a member recently now I live a lot closer but haven’t got the pack through in the post yet. Do I need to phone the club?
Have you recieved email confirming your ticket? Reads something like this...

"Thank you for purchasing a ticket for Tottenham Hotspur v Huddersfield Town 13-04-2019 . As a One Hotspur Member you gain access to the Stadium via your Stadium Access Card, please see below your seat details for the fixture:"

If not you should get an email shortly it will either be as above or will have an eticket (pdf file) attached.
 

Robg75

New Member
Joined
Apr 17, 2018
Messages
20
Any idea what to do if you haven’t received your card yet? Only became a member recently now I live a lot closer but haven’t got the pack through in the post yet. Do I need to phone the club?
Log in on the app - ticket will appear there. That’s the alternative to the physical card. As far as I understand they are not issuing e-tickets in general.

A way I guess of controlling unauthorised sales. Tickets are allocated to member numbers.
 

Robg75

New Member
Joined
Apr 17, 2018
Messages
20
Yeah its still restricted to members it seems. It is lots in total but almost entirely its single seats dotted around each block. So probably a few hundred seats in total but almost no groups of tickets next to each other which is probably why they're not selling quickly.
I think as a rule the ticket exchange is only available to the group where the fixture sold out. So members. Have sent them a message suggesting they re-think this.

Makes sense in many scenarios, but here, where there just isn’t the demand from onehotspur members, it is a shame it doesn’t go down to others - i’ve got friends who would love to go.

On the other hand, may make another few thousand pay for a membership in future - seems inconceivable that any prem fixtures will ever go to general sale.
 

OpenHeartZoo

Active Member
Joined
Oct 18, 2004
Messages
914
Have you recieved email confirming your ticket? Reads something like this...

"Thank you for purchasing a ticket for Tottenham Hotspur v Huddersfield Town 13-04-2019 . As a One Hotspur Member you gain access to the Stadium via your Stadium Access Card, please see below your seat details for the fixture:"

If not you should get an email shortly it will either be as above or will have an eticket (pdf file) attached.
Nah, I’ve only received the original “thanks for purchasing. This is confirmation that your booking/application has been completed.” email. Nothing in the app so far.
 

OpenHeartZoo

Active Member
Joined
Oct 18, 2004
Messages
914
Log in on the app - ticket will appear there. That’s the alternative to the physical card. As far as I understand they are not issuing e-tickets in general.

A way I guess of controlling unauthorised sales. Tickets are allocated to member numbers.
Cheers - I’ve got the app but tickets aren’t showing up yet. Are everyone else’s?
 

Dinghy

Well-Known Member
Joined
Jun 22, 2005
Messages
5,381
Cheers - I’ve got the app but tickets aren’t showing up yet. Are everyone else’s?
Don't think I've seen them on the app at all yet. (That's for Palace / City / Huddersfield) I've also not seen them show up on my online account for either of the test events.
You will get an email today which I would guess will have an eticket attached. They will know that you have only just bought the membership and don't have the card yet. If it was me I would give it until about 4 and then chase them up and ask the ticket office.
 

Yid121

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Joined
Aug 9, 2008
Messages
2,193
Don't think I've seen them on the app at all yet. (That's for Palace / City / Huddersfield) I've also not seen them show up on my online account for either of the test events.
You will get an email today which I would guess will have an eticket attached. They will know that you have only just bought the membership and don't have the card yet. If it was me I would give it until about 4 and then chase them up and ask the ticket office.
I've had the same issue, ticket office are saying we have to go see them? What a calamity
 

DSpurs

New Member
Joined
Jul 30, 2018
Messages
4
Cheers - I’ve got the app but tickets aren’t showing up yet. Are everyone else’s?
I just bought a ticket via Ticket Exchange. I got the confirmation email then another email with a PDF copy of the ticket attached saying I have to print this off. Ticket is not showing on the App (yet).

Does anyone know if you have to print it off or can scan the QR code on a mobile?
 

Dinghy

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Joined
Jun 22, 2005
Messages
5,381
I just bought a ticket via Ticket Exchange. I got the confirmation email then another email with a PDF copy of the ticket attached saying I have to print this off. Ticket is not showing on the App (yet).

Does anyone know if you have to print it off or can scan the QR code on a mobile?
Been told you can scan the QR code.

Not risked it myself as have always been able to find a way to print/get printed.
 

DSpurs

New Member
Joined
Jul 30, 2018
Messages
4
Been told you can scan the QR code.

Not risked it myself as have always been able to find a way to print/get printed.
Thanks Dinghy. We found a neighbour with a printer so not having to risk trying to scan it. I had thought it would be loaded on my Membership Card but seems not, possibly because it is the ticket exchange.

Will be my first look at the new ground, can't wait.
 

Giovanni

Well-Known Member
Joined
Aug 31, 2012
Messages
1,798
How many tickets do we think are left now? I think the latest people can buy is 8.30am tomorrow. Why are they not on general sale now? Better than empty seats here and there (including mine!)
 
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