Season Ticket Renewal Thread (Read first post)

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Quick question and it’s probably been asked several times so apologies.... If I’m a season ticket holder but not going to the City match, a) do I get a refund, b) if so, how much and c) when?

Thanks.

Edit - and do I have to initiate the refund myself or is it automatic if I haven’t purchased the ticket? Ta.
 
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Giovanni

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Does anybody know when this once a month transition happens when we request the money back? I requested the city money a while ago now.
 

TottenhamMattSpur

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PSV meant to go on sale at 11am but I was able to get mine now, if you wanna get in before the doughnut of death!
There's literally no need whatsoever to get the doughnut of death IF you want last seasons seat at Wembley.

You can't buy any other seat, no one can buy yours. Just log in in a few hours/tomorrow and it'll sail through.
 

NickHSpurs

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Quick question and it’s probably been asked several times so apologies.... If I’m a season ticket holder but not going to the City match, a) do I get a refund, b) if so, how much and c) when?

Thanks.

Edit - and do I have to initiate the refund myself or is it automatic if I haven’t purchased the ticket? Ta.
Yep you still get a refund regardless if you go to the Wembley game or not. You have to log into your account and trigger the refunds yourself. When you login click on "My Account" in the top right corner there's an option there for Account Cashback. Refund will be for 1/19th of your ST.
 
Joined
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Yep you still get a refund regardless if you go to the Wembley game or not. You have to log into your account and trigger the refunds yourself. When you login click on "My Account" in the top right corner there's an option there for Account Cashback. Refund will be for 1/19th of your ST.
Cheers. I hadn’t realised they’d refunded a few weeks ago already. I thought I had to initiate it myself.
 

Hoopspur

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Is Man City only 50k. Top tier looks closed very surprised.
I saw that earlier. I reckon the club is selling the more expensive tickets first.

As an aside, my tickets in 126/7 were £50 each. A friend who wanted to buy one in the same block as me will have to pay £70 for basically the same seat. Something wrong going on here imo.
 

neilp

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I saw that earlier. I reckon the club is selling the more expensive tickets first.

As an aside, my tickets in 126/7 were £50 each. A friend who wanted to buy one in the same block as me will have to pay £70 for basically the same seat. Something wrong going on here imo.
There was a discount for season ticket holders who bought early on when the tickets were released.
 
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Thread starter #2,754
Dear Season Ticket Holder,

We should like to take this opportunity to apologise to all Season Ticket Holders for the delay in receiving this year’s Membership Packs.

We are now pleased to say that we have now started issuing your packs, complete with 2018/19 Stadium Access Cards. You will be alerted via email once your pack has been despatched.

Since the beginning of the season, we have been undertaking thorough checks on all seating inventory and data to ensure accuracy once Access Cards are printed.

Please note, the Access Cards will only work at the new stadium and should not be used for any subsequent home matches played at Wembley.

You will also find the following items within your pack:

  • A Spurs branded blank key
  • White Hart Lane & new stadium limited edition commemorative coin
  • Spurs pin badge
  • Leather card wallet
  • Spurs matchday Bag for Life - security compliant and part of our commitment to reducing the amount of single use plastic at our new stadium.
 

dave5150

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Aug 31, 2011
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682
Had an email saying the packs are going out soon (details in spoiler below)

Dear Season Ticket Holder,

We should like to take this opportunity to apologise to all Season Ticket Holders for the delay in receiving this year’s Membership Packs.

We are now pleased to say that we have now started issuing your packs, complete with 2018/19 Stadium Access Cards. You will be alerted via email once your pack has been despatched.

Since the beginning of the season, we have been undertaking thorough checks on all seating inventory and data to ensure accuracy once Access Cards are printed.

Please note, the Access Cards will only work at the new stadium and should not be used for any subsequent home matches played at Wembley.

You will also find the following items within your pack:

  • A Spurs branded blank key
  • White Hart Lane & new stadium limited edition commemorative coin
  • Spurs pin badge
  • Leather card wallet
  • Spurs matchday Bag for Life - security compliant and part of our commitment to reducing the amount of single use plastic at our new stadium.

Click here to keep track of your pack online.

Kind regards,

Ticketing and Membership Team
 

neilp

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Joined
Jul 9, 2007
Messages
1,329
Had an email saying the packs are going out soon (details in spoiler below)

Dear Season Ticket Holder,

We should like to take this opportunity to apologise to all Season Ticket Holders for the delay in receiving this year’s Membership Packs.

We are now pleased to say that we have now started issuing your packs, complete with 2018/19 Stadium Access Cards. You will be alerted via email once your pack has been despatched.

Since the beginning of the season, we have been undertaking thorough checks on all seating inventory and data to ensure accuracy once Access Cards are printed.

Please note, the Access Cards will only work at the new stadium and should not be used for any subsequent home matches played at Wembley.

You will also find the following items within your pack:

  • A Spurs branded blank key
  • White Hart Lane & new stadium limited edition commemorative coin
  • Spurs pin badge
  • Leather card wallet
  • Spurs matchday Bag for Life - security compliant and part of our commitment to reducing the amount of single use plastic at our new stadium.

Click here to keep track of your pack online.

Kind regards,

Ticketing and Membership Team
I have just got mine too, now I know I’m going home soon, back to White Hart Lane.
 
Joined
Aug 31, 2012
Messages
9,698
Dear Season Ticket Holder,

We should like to take this opportunity to apologise to all Season Ticket Holders for the delay in receiving this year’s Membership Packs.

We are now pleased to say that we have now started issuing your packs, complete with 2018/19 Stadium Access Cards. You will be alerted via email once your pack has been despatched.

Since the beginning of the season, we have been undertaking thorough checks on all seating inventory and data to ensure accuracy once Access Cards are printed.

Please note, the Access Cards will only work at the new stadium and should not be used for any subsequent home matches played at Wembley.

You will also find the following items within your pack:

  • A Spurs branded blank key
  • White Hart Lane & new stadium limited edition commemorative coin
  • Spurs pin badge
  • Leather card wallet
  • Spurs matchday Bag for Life - security compliant and part of our commitment to reducing the amount of single use plastic at our new stadium.
Surely if they are sending out ST packs it’s as good a sign as any that we will definitely be in there this season?

Would be more disastrous PR if that didn’t prove to be the case.

I just got that email too. I thought the delay in sending them was directly related to the delay in opening. Either they didn't want to spend the money on the packs if they weren't going to send them, or they just wanted to send them as an indicator of opening, I don't know.

I'm sure the last update was prior to the Liverpool game being moved to Wembley saying they'd be sent out at the end of August. My thoughts are it's close.
 
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